Website User Feedback

https://food52.com/p/introducing-food52-five-two

Customers still have this kind of issues. Below is one example of emails from customer about it. "Unfortunately I'm still not getting order confirmations. So I'm now missing a further two invoices - for Dec 5 (02745) and Jan 14 (02876). Please can you send me these invoices? I need the Dec one ASAP as my accountants will be submitting my latest VAT return next week. Please can you look into, and come back to me on, what's going wrong in the system? I used to get the order confirmations and haven't changed anything at my end, so not sure why this started happening in Nov. Cheers Tash"

On retail and wholesale sites

Here’s some tips for using the Gomi Wireless Charger: Plug into a USB-C wall plug (15W-20W power), like this one Place your wireless-charging enabled phone on top of the Gomi Wireless Charger If it’s your first time using, wait for up to 10 seconds for it to connect. Your phone should then recognise the charging & let you know. Repeat times using it should start charging instantly. If you have a magsafe enabled device, the Gomi Wireless Charger will magnetically attach to the back of your device. Meaning you can easily use it whilst it’s charging.

‘Once at the end of life, we will buy them back from you, and recycle all the components into our latest generation products.’ - should be removed

Please could we put the word 'durable' or similar somewhere on the product page of the sponges? Just doing a little competitor analysis & it’s a little thing but we’re forgetting to highlight that they’re long lasting! Think it’ll be a good start to conveying their lifespan